Here’s the lowdown…
Content that promotes or encourages the exploitation of children or younger teens is commonly called CSAM (Child Sexual Abuse Material) and is considered ‘objectionable’.
Receiving this type of content, especially when you didn’t request it, can be upsetting. It’s important to know that you haven’t done anything wrong, you won’t get in trouble, and support is available.
Side note: If the image is someone’s ‘nude’, check out: Been sent a nude image you didn’t ask for?
The law takes CSAM pretty seriously – so it’s good to get the lowdown on what to do…
Here’s some quick tips:
- Don’t screenshot, share, or save it – It’s illegal to store CSAM, even if you didn’t mean to see it.
- Be kind to yourself – It’s normal to feel shaken, so do something that helps you feel safe and calm.
- Block the sender – Sharing CSAM is a serious and harmful offence that puts the receiver at risk as well. Block the person on your device and get some help (see below) with reporting what’s happened.
- Get support – It’s not easy processing this type of thing on your own. Sometimes, the images can get stuck in your mind, trigger confusing feelings, or leave you feeling anxious or afraid. Reach out to a safe friend or contact Safe to Talk – they are experts in this area. Netsafe can help you with any legal or tech concerns.
- Report the image – Reporting CSAM is really important. It can help remove images from the internet – and may also support investigations of CSAM that are already underway.
You can report it here: The Department of Internal Affairs, and you can stay anonymous if you prefer. DIA doesn’t need to see the image, so don’t download or screenshot it – their site explains what information is required (e.g., URL, etc.). If you’re unsure of the person’s age, it’s still worth reporting – specialists can assess it safely, and all reports are taken seriously.
Sending CSAM can be a red flag – especially when there is other controlling, grooming, or manipulative behaviour. This can make it feel frightening to seek help, but remember it isn’t your fault, you’re not alone, and there are safe, confidential services available to help you.
What if a friend sent me the pic?
This can feel tricky. If you feel able, start by texting or telling them to stop. For example: “Hey – do not send me this. It’s CSAM and it’s illegal.”
Then consider the next steps. Sending CSAM is serious and can sometimes be part of a bigger pattern of unsafe or harmful sexual behaviour. We strongly recommend getting confidential advice from experts like Safe to Talk or Netsafe, who can help you decide what to do next. Reaching out for advice might feel difficult, but it could be the very best way to help your friend – and keep them, you, and others safe.
What if a family member sent me the pic?
It’s really important you get support. Talk to another trusted adult and/or contact the experts at Safe to Talk or Netsafe – who can give you confidential advice and support on what to do next. They are there to keep you safe – and can connect you to other services if helpful.